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The system is easy to use,with a well-laid out interface,and the entire documentationfor the system is on each users'terminal, in case they need a reminder. Catalogue|e-business (June 2007) by Ernie Schell, Managing Director, Marketing Systems Analysis

Debuts - Ernie Schell Review Delstree Control Overview Order Management e-commerce Integration Customer Control (CRM) Stock Control Spicers Integration Serial Number Tracking Reporting Make a Difference Delstree Demo (powerpoint without audio - 753 KB) Delstree Demo (powerpoint with audio - 10.7 MB)

Delstree Control provides a state of the art, quick and easy to use order management software package that is feature rich for today's multi-channel retailers to drive their businesses forward. It has been designed to operate in a  B2B and/or consumer sales environment providing multiple payment options that allow a single system to to drive account and card payments.Based on a sound platform the system can be tailored to fit in with most operational requirements. Listed below are just some of the features that help businesses run more efficiently ...

Order Management

Quotes, orders, amendments, enquiries, returns, refunds in the same screen
Scheduled orders
Templated correspondence for all documents
Multiple Contacts - order, delivery, invoice, drop-off
Multiple pricing hierarchies
Integrated Parcel Force & Royal Mail delivery services
2 debit/credit card security options:  E-Commerce integration

Process web orders at a rate of 5 every second (750 orders in 2½ minutes)
Automated feeds from email and/or ftp servers
Full customer history tracking maintained
Transparent processing
Multiple pricing hierarchies
Full error checking & trapping
PayPoint (previously SECPay) web service authorisation (no card details saved).

    
Stock Control

Bulk Purchasing
XML integration
Shipped direct
Serial tracking
Returns to suppliers  

Customer Services

Full customer history maintained and available
Documentation at your finger tips to fax, print or email
Integrated telephony
Screen popping available for tracking outstanding activities
      
Pick, Pack & Despatch

Charge credit/debit cards at despatch
Customised despatch notes
Integrated telephony
Clever auto allocation and pick rules
Scanned and archived Proof of Delivery Notes

Clever 3rd Party Integration

Fully integrates with Sage 50
Fully integrates with Spicers,VOW and other major supplier's stock and POP systems.

Reporting

Integrated reporting suite   
Ad-hoc reporting
Excel reporting
ODBC compliant


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Please ask if you have a requirement that is not listed.